PLATFORM WORKFLOW
Task Description: Make a Call from the Communication Panel
Objective: To show Organization Admins and Users how to make a call from the Communication Panel
Organization: Under Admin or System User
System Permission Level: System Admin or System User
Step 1
Go to www.growthpowersuite.com and click the green Login button.
Step 2
Enter your username and password then click the blue Login button.
Step 3
Click on your Organization (if you are in multiple organizations). If you are only in one, you will begin on the Dashboard.
Step 4
Click on the Communication Panel tab in the Module Menu Panel.
Step 5
The Communication Panel screen will appear. If the contact was previously communicated from a sequence or prior text, their name can be found under the Unread, Recent, All, or Archive Tabs. Select the contact you wish to call.
Step 6
On the rightmost panel, click the phone icon next to the contact’s phone number to initiate the call.
Step 7
Once you make the call, the in-call keypad will appear. When you’re done with the call, click the red End Call button at the bottom of the keypad to end the call.
Step 8
Then, click DONE to close the keypad.
