PLATFORM WORKFLOW

Task Description: Enable DNC for a Contact from the Communication Panel

Objective: To show Organization Admins and Users how to enable DNC for a Contact from the Communication Panel

Organization: Under Admin or System User

System Permission Level: System Admin or System User


Step 1

Go to www.growthpowersuite.com and click the green Login button. 


Step 2

Enter your username and password then click the blue Login button. 


Step 3

Click on your Organization (if you are in multiple organizations). If you are only in one, you will begin on the Dashboard.


Step 4

Click on the Communication Panel tab in the Module Menu Panel.


Step 5

The Communication Panel screen will appear. If the contact was previously communicated from a sequence or prior text, their name can be found under the Unread, Recent, All, or Archive Tabs. Select the contact you wish to enable Do Not Contact (DNC). 


Step 6

In the rightmost panel, locate the Do Not Contact toggle and click it. The toggle will turn blue to indicate that DNC is enabled.